Return and Refund Policy

Return and Refund Policy

Thank you for shopping with WearPawsitive! Your satisfaction is our priority, and we’re here to help if you’re not completely happy with your purchase.

• You have 30 days from the date of purchase to initiate a return.
• Items must be in unused, unworn, and unwashed condition, with all original tags and packaging intact.

• Returns are accepted for the following reasons:
  • The item arrived damaged or defective.
  • You received the wrong product.
  • The item does not meet your expectations (within the return period and condition).

To initiate a return, please contact us at wecare@wearpawsitive.com with the following details:

• Order number.
• Reason for return.
• Photo evidence (if the item is damaged or defective).

Upon approval, you will receive a return shipping label and instructions on how to send the product back to us.

• Refunds will be issued once the returned item is received and inspected.
• Approved refunds will be processed to the original payment method within 7-10 business days.
• Shipping costs are non-refundable unless the return is due to a defect or error on our part.

• Custom or personalized items are not eligible for return unless damaged or defective.
• Clearance items or sale products may be final sale (check product page for details).

For any questions or assistance, please reach out to our customer service team at:
Email: wecare@wearpawsitive.com
Phone: Comming soon

We’re here to ensure your experience with WearPawsitive is seamless and satisfactory. Thank you for supporting our mission!